Richmond International Airport Arrivals (RIC)

Flight Arrivals at Richmond International Airport

Upon arrival at Richmond International Airport (RIC), please make sure to retrieve your luggage and other personal belongings at the designated Baggage Claim area on the ground floor.

Please make sure you have all your personal belongings with you at all times. In the case of missing baggage, passengers may approach the nearest Information Desk.

You can also leave a message with the passenger’s full name, email, phone number, and a brief description of the lost item(s).

Airport Lost and Found Phone: +1 804-226-8585.

Note: The airport will keep all items for some time. After said period, the property will be deemed abandoned.

Wi-Fi at Richmond International Airport

Richmond International Airport provides free Wi-Fi at the airport. Connect to the “RIC” network.

Transfer Services at Richmond International Airport

Ground transportation facilities from Richmond International Airport include rental cars, taxis, rideshares, shuttles, and buses. Trains are downtown and it is accessible by taxi from the airport.

Rental Car Services at Richmond International Airport

Please check the car rental companies near the central entrance of the terminal, on the Lower Level.

The rental facility is generally open 24/7. Please inquire at your service provider for specific service hours and return procedures.

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Allow plenty of time for your drive when returning the vehicle. If you’re not sure where to go, give the rental company a call. See and compare all rental car companies at Richmond International Airport.

For item(s) lost and found inside the vehicle, please contact the rental car company directly.

For item(s) left on a rental car center shuttle bus, contact Airport Lost and Found, or call them at + 1 804-226-8585.

Ride Shares at Richmond International Airport

Richmond International Airport provides the convenience of accessing rideshare vehicles in front of the Airport Terminal Grounds.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Richmond International Airport

Proceed to the Ground Transportation Center for your taxi.

One-way fare between the airport and Downtown is about $40.00, plus additional charges. If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the airport, just in case you leave something behind. See more information about taxis at Richmond International Airport.

Trains at Richmond International Airport

The Richmond Main Street Station (Amtrak train station) is near downtown Richmond.

Passengers can quickly get there by taxi for less than $40.00. More information about train services near Richmond International Airport.

Buses at Richmond International Airport

Bus route 7A / 7B leads to Nine Mile Henrico, linking Richmond Airport with downtown.

Public Bus Stops at the following locations every 30 minutes:

• Richmond International Airport
• Lauburum & Audubon
• Nine Mile & Dakar
• Nine Mile & Eastgate Boulevard
• Nine Mile Road & 27th
• 21st & Marshall
• Transfer Plaza Bay G.

A one-way fare starts at $1.50. Discounts apply to qualified passengers. More information about buses to and from Richmond International Airport.

Hotel Shuttle Services at Richmond International Airport

Many hotels in Richmond provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation.

Shuttles pick up and drop passengers in front of the terminal building.

Parking at Richmond International Airport

Richmond International Airport provides safe and comfortable parking spaces for thousands of vehicles at any time. These parking facilities are secured and open 24/7. See more information about short and long term parking at Richmond International Airport.

Cash and credit card payments are accepted.

Other Services at Richmond International Airport

Wi-Fi at Richmond International Airport

Passengers can use the free Wi-Fi at the airport. Connect to the “RIC” network.

ATMs at Richmond International Airport

There are ATMs in the upper level of the terminal near the entrance to concourse B and the lobby of each parking garage.

Currency Exchange at Richmond International Airport

The foreign currency exchange is available at the full-service bank located in the main lobby of the ground floor.

Nursing Stations at Richmond International Airport

This airport has a dedicated nursing room for traveling breastfeeding and breast pumping moms located in the B console.

If the lactation room has a long wait, you can use the family restrooms located adjacent to the upper-level ticketing lobby, Baggage Claim area in Concourse A and B.

Nursing mothers requiring some privacy may ask for further assistance at the airport Help Desk counter.

Restrooms at Richmond International Airport

There are accessible restrooms and regular restrooms throughout the airport.

Food and Beverages at Richmond International Airport

Food and beverages shops are available throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Richmond International Airport

You can do some last-minute shopping inside the facility.

Smoking at Richmond International Airport

Smoking is only permitted in designated areas outside the terminals. Please follow smoking regulations at the facility.

Lost and Found Section at Richmond International Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +1 804-226-8585.

You can also complete the Lost and Found process at the Information Desk in the main lobby.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please talk to the airport representative at the counter.

Information Desk at Richmond International Airport

For your other concerns, please visit the Airport Information Center in the main lobby.

Pet Relief at Richmond International Airport

The airport provides pet relief areas located outside the terminal. There are two conveniently located pet relief areas for your four-legged travel companions.

Signage to these pet areas is located inside the terminal. Passengers should contact their airlines for specific policies and fares for transporting pets in cargo or for traveling with a pet or service animal.

Animals are not permitted at the airport unless they are in proper pet carriers to assist disabled individuals.

Baggage Claim at Richmond International Airport

Don’t forget to retrieve your baggage upon arrival at the facility.

There are six baggage claim carousels centrally located in the lower level of Richmond International Airport's new terminal building.

Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter. Passengers can also inquire from the Information Desk for further assistance.

Airport Lost and Found Phone: +1 804-226-8585.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Richmond International Airport

Richmond International Airport is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.